Terms and Conditions

1. Introduction and Acceptance

Binding Agreement

These Terms and Conditions govern your access to and use of the Poker Club Gold Coast website and physical venue. By accessing the website, making a reservation, or entering the premises, you agree to be bound by these terms. The terms apply to all visitors, members, and guests. If you do not agree, you must not use the website or enter the venue. We may update these terms from time to time; continued use constitutes acceptance of changes.

Definitions

Club

Refers to Poker Club Gold Coast, located at Level 1, 88 Surf Parade, Broadbeach QLD 4218, Australia.

Venue

Refers to the physical premises at the stated address, including the poker room, card lounge, restaurant, and all related facilities.

Member

Any person holding an active membership with the Club.

Guest

Any visitor to the Venue who is not a Member.

Poker Services

All poker games, tournaments, table reservations, and related offerings provided by the Club.

Website

The website located at https://pokerclubgoldcoast.com and all subpages.

2. Eligibility and Age Requirement

Age Requirement

You must be at least 21 years of age to enter the venue or participate in any poker games or tournaments. Valid government-issued photo identification is required upon entry and may be requested at any time. Acceptable forms of ID include driver's license, passport, or proof of age card. Failure to provide valid ID will result in denial of entry. The age requirement is strictly enforced for all areas of the venue, including the restaurant and lounge.

Responsible Conduct

All visitors are expected to behave responsibly and respectfully. The Club reserves the right to refuse entry or service to anyone who appears intoxicated, disruptive, or in violation of venue policies. Intoxication is assessed at staff discretion. Disruptive behavior includes harassment, cheating, or damaging property. Refusal of service does not entitle a refund of any fees paid.

3. Membership and Reservations

Membership

Membership is not required to visit the venue, but certain benefits and access to exclusive poker tournaments may require a membership. Membership applications are subject to approval and may be revoked at any time for violation of these terms. Membership fees, if any, are non-refundable. Membership cards are non-transferable. The Club may offer different membership tiers with varying benefits.

• Membership fees, if any, are non-refundable.
• Membership cards are non-transferable.
• The Club may offer different membership tiers with varying benefits.

Reservations and Cancellations

Reservations for poker tables, private dining, or tournament seats can be made online, by phone, or in person. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. A credit card may be required to secure a reservation. No-shows may be charged a fee. The Club reserves the right to modify or cancel reservations due to unforeseen circumstances.

Phone: +61 7 3864 1729
Email: [email protected]

4. Poker Game Rules and Conduct

General Poker Conduct

All poker games at Poker Club Gold Coast are conducted in accordance with the Club's house rules, which are available upon request. Players are expected to adhere to standard poker etiquette and the decisions of the dealer and floor staff. House rules cover game types, betting limits, and tournament structures. Dealer decisions are final, subject to review by the floor manager. Players must not discuss their hands during a live game.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate removal and permanent ban:

1. Cheating — including marking cards, peeking, or using any device to gain an advantage.
2. Collusion — any secret agreement between players to cheat others.
3. Chip theft — taking or concealing chips that do not belong to you.
4. Electronic devices — using phones, smartwatches, or other devices at the table; devices must be turned off or silenced during play.
5. Harassment or intimidation — any form of abusive, threatening, or discriminatory behavior.

5. Tournaments and Events

Tournament Registration

Registration for poker tournaments is on a first-come, first-served basis unless otherwise specified. Entry fees must be paid in full at the time of registration, and seats are non-transferable. Tournament schedules and structures are subject to change. The Club may cancel or reschedule tournaments with reasonable notice. Late arrivals may forfeit their seat and entry fee.

Prize Distribution

Prizes are awarded as stated in the tournament rules. The Club is not responsible for any tax liabilities arising from prize winnings. All prize claims must be made within 30 days of the event. Prizes are non-transferable and non-exchangeable. The Club may substitute a prize of equal or greater value. Winners may be required to provide identification for prize collection.

6. Payment and Fees

Payment Methods

The Club accepts major credit and debit cards for dining and venue services. Receipts are provided for all transactions. Chip buy-in and table arrangements are confirmed directly with the venue.

Refunds and Chargebacks

All sales are final unless otherwise stated. Refunds are not provided for unused table time, tournament entry fees, or dining unless required by law. Chargebacks will be investigated and may result in account suspension. Refund requests must be submitted in writing within 7 days of the transaction. The Club may issue credits at its discretion. Fraudulent chargebacks will be reported to authorities.

7. Liability and Disclaimers

Limitation of Liability

To the maximum extent permitted by law, Poker Club Gold Coast shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the venue or website, including but not limited to loss of profits, data, or goodwill. The Club is not liable for personal injury or property damage except where caused by gross negligence. The Club is not responsible for lost or stolen items. The Club's total liability in any case shall not exceed the amount paid by you in the preceding 12 months.

Disclaimer of Warranties

The website and venue are provided "as is" without warranties of any kind, either express or implied. The Club does not warrant that the website will be error-free or uninterrupted. The Club disclaims all implied warranties, including merchantability and fitness for a particular purpose. The Club is not responsible for third-party content linked from the website.

8. Intellectual Property

Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Poker Club Gold Coast or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without prior written consent. The Club's name, logo, and taglines are trademarks and may not be used without permission.

9. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Queensland. The Club encourages informal resolution of disputes before legal action. Mediation may be required before litigation.

10. Contact and Updates

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Updates to Terms

We may update these Terms and Conditions at any time. The latest version will always be posted on this page with the effective date. Your continued use of the website or venue after changes constitutes acceptance of the updated terms. We will notify members of material changes via email where possible. It is your responsibility to review these terms periodically.

Last updated: 13 September 2026